Privacy Policy

How we collect, use and protect your information. Confidentiality is the foundation of our work.

Who we are

This policy explains how Repudia, a member of Laerryblue Group, 22 Ahmed Tijani Otun Street, off Victoria Arobieke Street, Lekki Phase 1, Lagos, Nigeria (“Repudia”, “we”, “us”) collects and uses personal data when you use this website, request a Reputation Snapshot, ask for a Confidential Consultation or become a client.

We process personal data in line with the Nigeria Data Protection Act 2023 (NDPA) and, where it applies to you, other data protection laws.

What we collect

Through our forms we collect:

Your full name or brand name, email address, WhatsApp number and country.
The service you need, links to content, your description of what is happening and how urgent it is.
Anything you choose to tell us in a message, on WhatsApp, by phone or by email.

When you become a client we may also hold information needed to act on your case, such as the content concerned, account names and evidence you share with us. Some of this may be sensitive, for example private images or details of threats. We handle it with particular care and only for your case.

Our website also collects limited technical data through cookies. See our Cookie Policy.

How we use your data

To respond to your enquiry, prepare your Reputation Snapshot or review your case.
To deliver the services you engage us for, including removal, monitoring, crisis support and distribution work.
To issue quotes, invoices and receipts, including any Case Assessment Fee.
To keep records required by law and to protect our legal rights.
To improve our website, using aggregated analytics where you have consented.

We never use your case, your name or your story to market Repudia. We do not sell personal data.

Our legal basis

We rely on your consent (for example when you tick the Privacy Policy box on a form), on the need to take steps before and under a contract with you, on legal obligations and on our legitimate interest in running and securing our business. Where we process sensitive data about you, we do so with your explicit consent or where the law otherwise permits it.

Who we share it with

Your data is shared only where needed to act on your case or run our business:

Members of our team and of Laerryblue Group who work on your case, under confidentiality obligations.
Service providers who host our website, email, forms and messaging (including WhatsApp, operated by Meta).
Professional advisers, and authorities where the law requires it.

Some providers may store data outside Nigeria. Where they do, we use safeguards permitted under the NDPA.

How long we keep it

Enquiries that do not become engagements are kept for up to 12 months. Client files are kept for the duration of the engagement and up to six years afterwards for legal and accounting purposes. Sensitive material you share for a case is deleted once it is no longer needed, unless you ask us to keep it.

How we protect it

Access to case information is limited to the people working on it. We use access controls, encrypted connections and reputable service providers. No method of transmission is completely secure, so please share especially sensitive material only through the channel we agree with you.

Your rights

Under the NDPA you can ask to access your data, correct it, delete it, restrict or object to how we use it, receive a copy in a portable format and withdraw consent at any time. To make a request, email hello@repudia.ng. We respond within the time the law requires. You may also complain to the Nigeria Data Protection Commission.

Changes and contact

We may update this policy and will post the new version here with its date. Questions: hello@repudia.ng.