Google review removal and review integrity

Most customers check your reviews before they contact you. A few fake or malicious reviews can pull down your rating and send customers to your competitors.

Reviews we remove

Our Review Integrity service identifies and removes fake, spam and malicious reviews that break Google’s rules. Then we help you build a stronger, honest rating that reflects your real customers.

What about genuine negative reviews?

Genuine reviews from real customers are part of doing business, and Google usually keeps them. For those, we help you respond well and bring in a steady flow of honest reviews, so negative ones carry less weight.

How it works

01

Review audit

We analyse your reviews on Google and other platforms and identify the fake and malicious ones.

02

Remove

We pursue those reviews until they are taken down.

03

Respond

We help you write strong responses to genuine negative reviews.

04

Build

We set up a simple system to bring in honest reviews from real customers.

Who this service is for

Hotels, restaurants, clinics, schools, real estate firms, lounges and service businesses.

Review Integrity: frequently asked questions

Yes, when they break Google’s rules. For genuine reviews, we help you respond and build your rating.

Reviews that break Google’s rules can be removed. The reviewer can also delete their own review. If a review is genuine and follows the rules, it usually stays, so the best response is a professional reply and more honest reviews from real customers.

Only Google, or the person who wrote it, can delete a review. We manage the process on your behalf and, for genuine reviews, help you respond and rebuild your rating.

Is your rating under attack?

Send us your Google Business Profile link. We will review it at no cost and tell you which reviews we can remove.